Jacob & Sons Plumbers

Troy18 P

5 months ago

After just a few months in our home, we ran into a big plumbing problem—none of the bathroom or kitchen water would drain, so we had to use showers and toilets somewhere else until it got fixed. definitely felt like a plumbing emergency. marc from jacob & sons plumbers was able to move some things around and came out to help us really fast. he explained how the cleanouts in the front yard work and made sure we understood what went wrong. everything is working perfectly now. from now on, they’ll be my first call for any plumbing work.

Carol Dougherty

5 months ago

braxton from los angeles was my plumber today. my kitchen sink had been clogged for weeks, even though i tried using drain cleaner and snaking it myself several times. braxton was really professional, friendly, and patient. he took the time to explain what was wrong with my pipes and answered all my questions in a way that made sense. braxton gave me options: he could snake the drain, but there was a chance it would clog up again soon, or he could do a jet cleaning that comes with a six month guarantee. after showing me just how blocked my pipe was, i decided to go with the jet cleaning for a thorough fix. now my sink drains perfectly and i feel so much better about my plumbing. i'm very happy with the service and will recommend this company to my friends and family in los angeles.

Neil Woodard

4 months ago

We had a major problem when our water main broke just past the meter. The leak was huge! Braxton, our plumber, arrived right on time and promised to have our water running before the night was over. The repair turned out to be much tougher than expected—the broken pipe was buried deep underground, almost six feet down, and it was tangled up in a big tree's roots. Still, Braxton worked hard and made sure everything was fixed properly. Marc, the supervisor, kept in touch and made sure we were updated throughout the process. The service was excellent and I couldn’t have asked for a better plumbing team. If we ever have another plumbing issue, I know exactly who I’ll call.

martin mcfarland

4 months ago

Jacob & Sons Plumbers are truly reliable, and I don't say that lightly. As a licensed contractor, I can tell when plumbers are being straightforward and honest, and these folks really are. I needed help with installing a water circulation pump for the boiler at my rental property, and after getting the runaround from other companies, I reached out to them. Braxton answered my call and was upfront, giving me a fair estimate for the job right over the phone. When he came out to the property, he stuck to the same price and explained everything clearly. Other plumbing companies tried to overcharge me with high service call fees and confusing estimates that didn't break down parts and labor, making the price way higher than it should have been. I'm glad I found a team that does quality work, communicates openly, and charges a fair rate. Highly recommend for anyone needing plumbing services, especially if you want honest advice and skilled work.

Valeria Beck

6 months ago

My wife and I have called on this plumbing company in Los Angeles several times for different jobs, like fixing a wall leak, replacing our water heater, inspecting pipes, and installing new toilets. Every time, the plumber who came out—whether it was Justin, Braxton, Marc, or someone else—was professional, knowledgeable, and friendly. They always took the time to explain what needed to be done, got the work finished quickly, and never tried to sell us anything extra. From the first phone call to the end of each visit, the service was smooth and pleasant. The prices were always fair too. I always recommend this plumbing company to my friends because of their great work and reliable service!

Ronald Castillo

4 months ago

We reached out on a Sunday when our kitchen sink got clogged and there was a water leak underneath. Even though I wasn’t expecting much, Jacob & Sons Plumbers was able to send someone out to our home in Los Angeles and take a look at the problem. From the start, Marc was friendly, patient, and worked really hard to get everything sorted. He made sure to explain each step of the repair and was honest about the costs before starting the job. The job was more challenging than it first seemed, but Marc didn’t give up. He tried several different solutions until he found the right fix. We could hear him say “one more try” a few times before everything finally worked. When the sink was finally unclogged and the leak was gone, we were all so relieved! Marc’s positive attitude and great customer service really stood out. It’s rare to meet someone who takes such pride in their work and cares about the customer’s home. This was the best experience we’ve had with a plumber, and we would definitely use this company again for any future plumbing issues.

D Ortega

5 months ago

i’m truly grateful for the excellent service jacob & sons plumbers provided on two separate occasions here in los angeles. marc expertly handled our water heater replacement, taking the time to answer all our questions with patience and clear explanations, which made the whole process easy and stress-free. another time, justin quickly repaired a leak in our toilet, showing great skill and working efficiently to get everything back in order. the team showed real professionalism and kindness throughout both visits. i highly recommend them to anyone looking for skilled and reliable plumbers in the area!

Regina Barrett

3 months ago

From the very first estimate, I could tell this plumbing company in Los Angeles was truly professional. Their pricing was fair and matched up well with other options I considered. The plumbers, including Braxton, were skilled, tidy, and worked efficiently. They explained what needed to be done and stuck to the agreed schedule. When they had to dig up my front yard for the pipe replacement, they made sure everything was put back just right. The person who patched up the walls did an excellent job, making everything look brand new. Since the repiping, my family has enjoyed much better water pressure and the water tastes cleaner. If you have old, rusty pipes in your house, I definitely recommend this team for any plumbing work.

Terry Robles

3 months ago

I recently had a great experience with a local plumbing company. I was dealing with a slow bathtub drain and my bathroom sink was backing up into the tub. I called and left a message on a Sunday, and Marc got back to me quickly. We talked about my plumbing issues and set up an appointment for the next morning. Marc arrived right on time and explained that snaking the drain would likely fix my problem. He also let me know he would discuss any extra work before doing anything else. Marc was friendly, efficient, and made the whole process easy. Luckily, his first approach cleared up my drain problem right away. I’m very happy with the service and would definitely call them again if I need a plumber. Highly recommend!

Tina Watson

3 months ago

I had two separate plumbing appointments today. In the morning, Braxton arrived to check out my plumbing system. He explained each step as he worked and showed me pictures of what he was doing. Braxton was friendly, very thorough, and handled the repairs quickly while suggesting possible next steps. He was truly professional. Later in the day, Justin came by for my annual water heater inspection. He was also very professional, easy to talk with, and made sure to check everything carefully. Justin explained the water heater maintenance process and provided helpful photos, mentioning a few things to keep an eye on for the future, but never pressured me. The entire team, from the office staff to Braxton and Justin, was helpful and made sure I got excellent service. I highly recommend this plumbing company for anyone looking for reliable and friendly plumbers.